🎯 Objective
The purpose of this article is to clarify the procedure and legal timeline for deleting a customer account.
Deletion Procedure
To request account deletion, you must contact us directly using the contact form or by replying to this message.
Your request must include:
The email address associated with the account you wish to delete.
An explicit confirmation of your intention to delete.
Deletion Timeline
Upon receipt and confirmation of your request, your account deletion is registered.
We confirm that the deletion will be effective within a maximum period of 10 days. This timeline is necessary for administrative processing and to ensure full compliance with current data protection regulations (GDPR).
During this 10-day period, your account remains in the process of being deleted.