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What should I do if I have a problem with a seller or buyer

🎯 Objective

The objective of this article is to clarify the role of the platform as a simple intermediary for connecting parties. It aims to guide the user in case of a dispute.

In case of difficulty or dispute (Past Transaction)

Our platform acts solely as an intermediary for connecting parties. It is essential to note that we do not handle transactions, payments, or disputes between buyers and sellers.

If you encounter serious difficulties (dispute, breach of commitment, etc.) after a transaction:

➜ We encourage you to contact the appropriate authorities (police, gendarmerie, legal services) for assistance and resolution of the dispute.

If an ad seems suspicious

If you have doubts about an ad (prices too low, strange requests, etc.):

Report it immediately. Below the photos of the ad, you will find the button "Report a problem".

Our intervention

 We will conduct checks and take necessary actions as quickly as possible (removal of the ad, account blocking, etc.).


Essential Security Tips

To secure all your future transactions, we strongly recommend that you read our Best practices.

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